Creative Cloud Keeps Saying My File Cannot Be Uploaded

For UMBC owned computers: If the Creative Deject desktop app is already on the computer (it is named Adobe Creative Deject and tin can be plant in either the Desktop or Start Menu in Windows or the Applications binder in Mac), you must sign as explained in suggestion 1 (How to correctly sign in to the Adobe Creative Cloud) in Section B of the troubleshooting guide below. If yous signed in correctly to the Adobe Creative Cloud and notwithstanding only have access to trial versions of apps, please follow proffer 2 (Apps showing up equally trial versions or Adobe purchase prompts) in Department B of the troubleshooting guide beneath. If you don't accept the Creative Cloud desktop app and are non signed in to it, you will likely receive an expiration notice, a message to buy a license, or a sign in prompt when yous open any Adobe app. If that is the example, please install and sign in to the Creative Cloud desktop app using the instructions for UMBC owned computers here. If you accept issues installing the Creative Cloud desktop app, please refer to the troubleshooting guide beneath or submit an RT ticket to receive assist .

The suggestions listed below are in no particular order, they are only numbered merely for like shooting fish in a barrel reference. Department B applies to all Adobe installations (UMBC owned computers and personal not-UMBC owned kinesthesia/staff computers). NOTE: The Creative Cloud desktop app will often be referred to as the Adobe Creative Cloud.

Department A (UMBC endemic computers merely): Issues installing the Adobe Artistic Deject

1. If you lot have a 32-fleck version of Windows, please downloadthis Artistic Cloud desktop app installer and then follow steps 2-v in the Windows installation instructions.If you lot don't know what version of Windows you have, please follow this guide.
2. In Mac, if you lot receive a "can't be opened" error message and can't install the Adobe Creative Cloud, it is likely due to Apple'due south security settings in newer versions of macOS. To resolve this, please follow the instructions under the "How to open an app that hasn't been notarized or is from an unidentified programmer" department of this page.
3. Sometimes, existing Adobe app installs may cause the Creative Cloud desktop app to fail to install. If you believe this to be the instance, uninstall all Adobe applications from the figurer and then restart the computer. Next, employ the Artistic Cloud Cleaner Tool to remove traces of the Adobe apps that may remain, restart the computer, and then endeavor installing the Creative Cloud desktop app once again.
4. In Windows, if the extracted installer is located in a folder with a long file name, is nested within too many folders, or is running from a network drive, there is a much higher chance the installation volition fail. To avoid this, try running the installer from your desktop or from a directory with a brusk proper noun.
5. If you lot get an installation failure, make sure you don't have any other applications running or whatsoever awaiting system updates in the background while installing the Creative Cloud desktop app. Some other option is to restart the computer before installing the Creative Deject desktop app.
6. Run the installer as admin in Windows: If you have admin privileges on your computer, you can run the installer as admin past correct-clicking InstallCC batch file and selecting Run as ambassador from the menu that appears.
7. Manual installation in Windows: Open up the Build binder and run the setup file to brainstorm the installation. Optionally, if you lot have admin privileges on the figurer, you lot can run the setup file every bit admin by right-clicking it and selecting Run as administrator from the carte that appears.

8. Mac Acrobat error: If you receive a "Sad, something went wrong" mistake bulletin after opening or installing Acrobat, either follow Adobe's instructions for Named User Licenses or follow the instructions below:

   1. Sign out of the Creative Deject desktop app and so shut information technology. Also, close Acrobat if information technology is open.
   2. Download this file.
   3. Go to the Preferences folder in your Library folder. To do so, open Finder and click the Go carte in the menu bar, click Get to Folder, type ~/Library/Preferences and then place the file y'all downloaded in step b into the folder.
   4. Launch the Creative Cloud desktop app, sign in to it, and then open up Acrobat. Acrobat should now be licensed and run normally.

Section B (for any computer) : Issues using the Adobe Creative Cloud

1. How to correctly sign in to the Adobe Creative Cloud: The Artistic Cloud desktop app (namedAdobe Creative Cloud and found in either the Desktop or Start Menu in Windows or the Applications binder in Mac), is required to activate and admission to all Adobe apps (Acrobat, Photoshop, etc.). To sign in to the Adobe Creative Deject, blazon in your UMBC e-mail address, click Continue, click Company or School Business relationship and when it takes you lot to myUMBC, log in with your myUMBC credentials. Do not sign in to the Adobe Artistic Cloud through Continue with Google, Continue with Facebook, or Continue with Apple as doing so will only give y'all access to trial versions of Adobe apps until you lot sign in properly. If yous signed in incorrectly, sign out of the Adobe Creative Deject (click the blue circle at the summit right-hand corner and click Sign out) and then sign dorsum in correctly. Also, make certain to use your default UMBC email address when signing in to the Adobe Creative Deject since e-mail aliases volition likely fail the sign in procedure or just give you access to trial versions of Adobe apps. If that occurs, sign out and so sign back in correctly using your default UMBC email address.
2. Apps showing up every bit trial versions or Adobe purchase prompts ( Adobe's official documentation about this issue): Sign out of the Adobe Creative Cloud (click the blue circle at the tiptop correct-manus corner and click Sign out) and so sign in again as explained to a higher place in proposition 1 in Department B (How to correctly sign in to the Adobe Creative Cloud). If Sign out is grayed out and preventing y'all from signing out, an Adobe update is likely running (click the cloud icon next to the blue circumvolve to see the update's progress) and yous may have to wait for it to end before it allows you to sign out.
3. You don't take access to manage apps: This error is often an Adobe installation bug and non an business relationship access or permissions issue. Start, endeavor signing out of the Adobe Creative Cloud and then sign back in. If that fails, try deleting the contents of the OOBE folder and relaunch the Adobe Artistic Cloud as shown in method three here. If that doesn't work, follow the other steps Adobe explainshere.
4. It is highly recommended to bank check the system requirements of the Adobe apps you lot want before installing them. If your computer does non meet an app's system requirements, the Adobe Creative Deject will display the app as not being compatible and will prevent you lot from installing it.
5. Having any Microsoft Office applications open (Word, Excel, etc.) while trying to install Acrobat can crusade the Acrobat installation to fail. If that is the example, please relieve any open documents and then close any open up Microsoft Part applications and then endeavour the installation once more.
6. Creative Cloud signs y'all out or asks you lot to sign in repeatedly
7. Adobe Creative Cloud won't open/stuck with a spinning progress bicycle/Apps tab is missing/denying yous access to apps
8. Sometimes, existing old Adobe app installs may crusade some newer Adobe apps to fail to install. If you see that upshot, uninstall the old Adobe apps (if necessary, use the Artistic Cloud Cleaner Tool after uninstalling to remove traces of the old Adobe apps that may remain). After that, try installing your desired Adobe app(southward) again.
9. Express access fault in Adobe Creative Cloud
10. Creative Cloud Libraries panel doesn't load in desktop products
11. Error letters
12. Common fault codes for Creative Cloud apps
13. The Artistic Cloud desktop app (Adobe Creative Deject) is required to access Adobe apps (Adobe requires information technology for apps to license and function properly). If for some reason you need to uninstall information technology and are unable to, use the Artistic Cloud desktop app uninstaller.
14. Although non recommended since information technology is required for Adobe apps to license and function, if for some reason you need to disable the Creative Deject desktop app from your figurer'southward startup, you can do then past turning off the Launch Creative Cloud at Login choice in the settings carte du jour of the Creative Deject desktop app or by doing the following depending on your computer's operating system:
    - Mac (Final command): launchctl unload -westward /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist
    - Windows: Open Task Manager, click the Startup tab, right-click Adobe Creative Cloud and select Disable.

holmeswiging.blogspot.com

Source: https://wiki.umbc.edu/display/faq/Adobe+Creative+Cloud+installation+troubleshooting+guide

Share this post